We ship with DHL and Deutsche Post. Free shipping in Germany with minimum order value of 49 €. Below that we charge 3,90 €. Shipping takes about 2-4 business days.
For shipping the following flat shipping rates will be charged:
Not satisfied? No problem. You can return the package within 14 days via the standard tariff of a common logistics service provider to the following address:
Dr. Gold GmbH & Co. KG
The outstanding amount will be credited to you within seven business days after inspection of the goods via your payment method. You can find more information about our cancellation policy here.
We are sorry for this. Please send us an email with your name, order number firstname.lastname@example.org, and the damaged item to the address above. We will exchange it as soon as possible.
If your order does not arrive within 4 business days, or is defective, please email us at email@example.com.